Telephone Calls

Please do call the office if you have a question or a concern, or if the doctor has asked you to call to receive a report on test results or medication. However, Dr. Vazquez cannot leave a patient in the examining room to answer every phone call. The Office Assistant has been trained to answer many questions by referring to your chart. If you or the Office Assistant require the doctor's opinion, you will be advised to expect a return telephone call from the doctor. Please leave specific information as to how and when you may be reached by phone.

Please remember that many diseases have similar symptoms. For this reason, most requests for treatment will require an office examination. Also, medications cannot accurately be prescribed for a problem which has not previously been evaluated.

Requests for prescription refills should be made only during office hours because your chart must be reviewed.

If you need to speak with the doctor directly, he may be available during regular office hours Monday Wednesday and Friday 8:30 am to 5:00 pm to accept or return your phone call between patient visits or treatments.  At other times please leave your message with the Office Assistant or voice mail and we will try to return your call by the end of the day.  In case of emergency the doctor will return your call as soon as possible.